Your privacy and trust are very important to PURA VIDA TRAVEL AGENCY. Therefore, we want to make sure that you know how we safeguard the integrity, privacy and protection of your personal data, in accordance with the law number 6698, which came into force on 04/07/2016.

For PURA VIDA TRAVEL AGENCY, it is necessary to collect certain personal data to carry out the activities intrinsic to its line of business. PURA VIDA TRAVEL AGENCY, has the legal and social obligation to comply with the legal and security measures sufficient to protect the personal data that it has collected for the purposes that will be described in this privacy policy.

All of the above is done with the objective that you have full control and decision over your personal data. Therefore, we recommend that you read the following information carefully. You will have this privacy policy available at all times on our website:puravidaturkey.com

If any modification is made to this privacy policy, you will be informed through the procedures described later in this document.

1. Data of the Controller

PURA VIDA TRAVEL AGENCY. (the “agency”) is a company established in accordance with the laws of Turkey with address at Istasyon Neighborhood, Or Street 21/A CP: 06790 Etimesgut / Ankara

2. Personal Data

The agency will collect from you the personal data (“Personal Data”) that is necessary for the proper provision of our services (“Services”). Such Personal Data includes the following:

1. Identification data: full name, sex, address, home, cell phone and/or work phone number, passport, RFC, CURP, place and date of birth, age, names of family members.
2. Employment information: address, telephone number and work email.
3.  Sensitive personal data such as: Credit card number, Cardholder name, Credit card security key, expiration date, issuing bank.

We promise that they will be treated under security measures, always guaranteeing their confidentiality.

3. Purpose of Data Processing

The Personal Data that you have provided to us will be used for the following purposes:

The provision of services related to the sale of leisure and/or business trips including the processing of reservations, subcontracting of services with tourism providers as well as billing and collection and preparation of travel profiles.

The creation and implementation of analytical and statistical processes necessary for the provision of leisure and/or business travel services.

Carrying out any complementary or auxiliary activity necessary for the provision of leisure and/or business travel services.

Carry out consultations, investigations and reviews in relation to your complaints or claims.

Contact you for any issue related to leisure and/or business travel services or this Privacy Notice.

Evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted with you.

4. Data transfer

The agency requires to transfer your Personal Data to the extent necessary for the provision of the Services within and even outside Turkey.

The agency is committed to ensuring that all legal protection principles regarding the transfer of your personal data are complied with. Likewise, you express your commitment to ensure that this privacy policy is respected at all times by us and our business partners. In this sense, the agency informs you that in order to provide its Services, it will transfer your Personal Data to:

Loyalty program administrators;

Your business partners for the purpose of such partners managing and operating services complementary to the Services such as airlines;

Companies that operate together with the agency some type of software and any computer infrastructure that serves as a platform for the provision of the Services;

Those third parties as well as providers of auxiliary or complementary services to the Services, with the purpose that they assist in the provision of Services; and

External consultants for the purpose of collection administration related to the Services and to defend the agency from any legal controversy that arises due to the provision of the Services, such as collection agencies or external auditors (legal and accounting).

5. Means to Exercise Rights

In accordance with the Law on Protection of Personal Data (with number 6698) in Possession of Individuals, the owner by himself or through a duly accredited legal representative, You may exercise your rights of access, rectification, cancellation and opposition directly before the Protection Council. of Personal Data.

Access.- You may request at any time to know what data of yours has been collected and kept by the person responsible.

Rectification.- If any of your data is inaccurate or incomplete, you may request its correction, and must attach the documentation that proves said modification.

Cancellation.- Cancellation of data may be requested at any time; If the request is appropriate, the data will enter the blocking period in which they cannot be processed in any way for subsequent deletion.

Opposition.- At any time the owner may refuse the processing of his/her personal data for justified reasons.

6. Changes to the Privacy Policy

Any substantial or total change made to the Privacy Policy may be made by the company through our pagepuravidaturkey.com, or by email to the address maintained by the registered agency for such purposes.